TeleTracking Technologies, Inc. (“TeleTracking”) was named as the clear leader for overall performance in a new study, Patient Flow 2017 – No Reason to Wait, released by KLAS, a global healthcare research firm. Finding ways to effectively manage the flow of patients from admission through discharge is one of the most important challenges facing healthcare institutions today, and the reason why having a robust patient flow solution is an essential component to any health system’s quality optimization strategy.
As a highly respected third-party research firm, KLAS evaluates healthcare IT vendors annually and rates them broadly by customer satisfaction – using a consistent question set across all tracked segments. TeleTracking has been ranked number one and Best in KLAS for Patient Flow for the past six years*. The unique aspect to this most current study pertains to KLAS’s specific deep dive into patient flow and the role it plays in driving specific outcomes. Using these criteria, providers have yet again shared that they are more satisfied with TeleTracking than with any other patient flow vendor.
TeleTracking continues to help providers increase capacity and reduce patient wait times better than any other vendor in the study. The study also illustrates that TeleTracking leads not only in overall satisfaction, but also in the satisfaction of operational and clinical staff—the people who rely most heavily on patient flow functionality.
Providers also universally praised the available reporting tools, along with the solution’s automatic discharge and transport features that allow organizations to decrease manual input and further reduce patient wait times.
“While we are pleased to be so favorably positioned in this recent study, we are even more pleased with the growing recognition of patient flow as a strategic imperative if our healthcare system is to prosper over the long term,” says Kris Kaneta, Chief Marketing Officer. “Also, I would be remiss if I did not recognize the dozens of TeleTracking clients who participated in this study who, in partnership with TeleTracking, have dramatically increased health system capacity, decreased patient wait times, and ultimately improved patient access to care. They are the true winners of this study.”
About TeleTracking Technologies, Inc.
TeleTracking, the world leader in patient flow solutions believes no patient should ever have to wait for the care they need. Founded in Pittsburgh over a quarter of a century ago, TeleTracking delivers extraordinary outcomes that have been the subject of study by the RAND Corporation, and is the perennial KLAS Patient Flow Category Leader. To learn more, visit www.teletracking.com and follow us on social media.
About KLAS
KLAS is a research firm on a global mission to improve healthcare delivery by enabling healthcare organizations, including providers and payers, to be heard and counted. Working with thousands of healthcare professionals and clinicians, KLAS gathers data on software, services and medical equipment to deliver timely reports, trends and practical overviews. The research directly represents the provider and payers’ voice acting as a catalyst for improving vendor performance.
